Terms of Service

Last updated: April 2026

1. Acceptance of Terms

By accessing or using GraphHelix ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

GraphHelix is a web-based statistical analysis platform. Users upload research datasets (CSV, XLSX), run statistical tests, and receive AI-powered interpretations of their results. The Service includes data storage, AI-assisted analysis, report generation, and related features described on our website.

3. User Accounts

You must provide a valid email address to create an account. You are responsible for maintaining the security of your account and for all activity that occurs under it. You must notify us immediately at hello@graphhelix.ai if you become aware of any unauthorized use.

We reserve the right to suspend or terminate accounts that violate these terms or that have been inactive for an extended period, with reasonable notice.

4. Important Disclaimers

Statistical and scientific tool

This tool assists with research workflows. Verify all results independently. Not intended as the sole basis for experimental decisions.

Not professional advice

GraphHelix is a tool for researchers and does not provide professional statistical consulting, medical advice, legal advice, or any other form of professional advice. The AI-generated interpretations are assistive in nature and should be reviewed by qualified professionals before being relied upon for consequential decisions.

AI limitations

AI-powered features may produce inaccurate, incomplete, or misleading outputs. You are responsible for validating all AI-generated content, including test recommendations, assumption checks, and result interpretations, before using them in publications, reports, or decision-making.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws or regulations
  • Upload malicious files, viruses, or code designed to disrupt the Service
  • Attempt to gain unauthorized access to other users' accounts or data
  • Reverse-engineer, decompile, or disassemble any part of the Service
  • Use automated tools to scrape, crawl, or extract data from the Service beyond normal API usage
  • Resell, redistribute, or sublicense access to the Service without written permission
  • Interfere with or disrupt the integrity or performance of the Service

6. Intellectual Property

Your data and results

You retain all ownership rights to the datasets you upload and the analysis results you generate using the Service. We claim no intellectual property rights over your research data or outputs.

Our service

The Service, including its design, code, documentation, and branding, is owned by GraphHelix and protected by applicable intellectual property laws. These terms do not grant you any rights to our trademarks, logos, or other brand features.

7. Warranty Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GRAPHHELIX, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100.00 USD).

9. Indemnification

You agree to indemnify and hold harmless GraphHelix and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your violation of these terms, or your violation of any rights of another party.

10. Termination

You may stop using the Service at any time. You may request deletion of your account and associated data by contacting hello@graphhelix.ai.

We may suspend or terminate your access to the Service at any time for violation of these terms, with reasonable notice where practicable. Upon termination, your right to use the Service ceases immediately, though you may request an export of your data within 30 days.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the state or federal courts located in Wyoming.

12. Changes to These Terms

We may update these terms from time to time. We will notify registered users of material changes via email at least 30 days before they take effect. Your continued use of the Service after changes take effect constitutes acceptance of the revised terms.

13. Contact

Questions about these terms? Contact us at hello@graphhelix.ai